Pinchly Support

Need help with Pinchly: Intermittent Fasting? We're happy to help.

Contact us anytime at contact@intuiv.dev and we'll get back to you as soon as we can.

Frequently asked questions

How do I manage or cancel my subscription?
Subscriptions are billed through your Apple Account. Open the Settings app, tap your name, then Subscriptions, to manage or cancel.

How do I restore a purchase?
In Pinchly, go to your profile and choose "Restore Purchases".

Is the Pinch Score a medical measurement?
No. The Pinch Score is a directional, motivational trend indicator, not a body measurement, medical assessment, or diagnosis. Pinchly is a wellness tool, not a medical device.

Is fasting safe for me?
Intermittent fasting is not right for everyone. Please talk to a healthcare provider before starting, especially if you are pregnant, have a history of disordered eating, have a medical condition, take medication, or are under 18.

How do I opt out of the selfie / Pinch Score feature?
You can skip it during onboarding and turn it off anytime in Settings.

How do I request deletion of my data?
Email contact@intuiv.dev. Pinchly has no login; you can find your anonymous app user ID in Settings to include in your request.